Student Services at Florida Coastal University
Your Success. Our Mission.
At FCU, learning is more than lectures and exams; it’s a full-circle journey of support, empowerment, and achievement. From the moment you enroll to the day you graduate (and beyond), we’re with you.
Whether you’re studying from Delhi or Dallas, our student services are designed to be responsive, flexible, and global, because real learning happens when real-life support is just a click away.
Student Refund Policy
At Florida Coastal University, we’re committed to transparency and fairness when it comes to tuition and financial responsibilities. Our refund policy outlines the conditions and processes under which students may receive a full or partial refund.
1. Student’s Right to Cancel / Withdraw
Students may cancel their enrollment within three (3) days after signing the agreement or after attending the first class, whichever is later, to receive a full refund. Withdrawals during the first week of the term (Drop/Add period) also qualify for a 100% refund.
For withdrawals after the first week:
- Students may receive a pro-rata refund of up to 40%, based on the number of remaining scheduled days in the payment period.
- A non-refundable administrative fee of up to $150 will be deducted.
- Refunds will be processed within 30 days of formal withdrawal.
2. Full Tuition Refund Conditions
A full refund of tuition is granted if:
- FCU cancels or cannot provide the academic course as offered.
- FCU cancels or cannot provide the academic course as offered.
- FCU withdraws an enrollment offer (excluding instances of falsified student information).

3. Late Payments
- Tuition unpaid for over 1 month may result in late penalties or temporary removal from courses.
- Non-payment for 3+ months may result in expulsion from the program.
4. How to Request a Refund
Students must complete a formal Refund Request Form and submit it in writing. Refunds are disbursed via the original payment method (bank transfer or PayPal).
5. Financial Aid Compliance
While FCU does not currently participate in Title IV federal aid, it complies with all applicable refund and student aid regulations. Students with third-party or government-backed loans will have refunds disbursed accordingly.

Academic Advising
Plan your path. Pace your progress. Reach your potential.
Every FCU student is paired with an academic advisor dedicated to helping you design a personalized academic plan aligned with your career goals and lifestyle.
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1:1 Virtual Academic Counseling
Meet with trained advisors to plan your courses, electives, and timelines. -
Degree Mapping & Semester Planning
Visualize your journey and take control of your academic milestones. -
Progress Tracking & Completion Pathways
Monitor your achievements and stay on track for on-time graduation.
24/7 Student Helpdesk
Support that never sleeps.
When it comes to digital learning, tech glitches and questions don’t stick to office hours, and neither do we.
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Email & Ticket System
Raise queries anytime, get resolution updates in your inbox. -
Weekend Tech Escalation Desk
For urgent academic platform issues when it matters most.


Virtual Library Access
A world of knowledge, right at your fingertips.
FCU’s digital library offers curated access to world-class academic resources — wherever you are.
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ProQuest & EBSCO Access
Tap into peer-reviewed journals, case studies, and digital textbooks. -
Citation Management Tools
Simplify referencing with tools like Zotero, RefWorks, and more. - Research Help Sessions with LibrariansBook a session for expert guidance on assignments or research projects.
No library cards. No queues. Just pure research power.
Career Development Center
From learning to leading, your career starts here.
We prepare you not just to graduate, but to excel in a competitive global market.
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Resume & Cover Letter Clinics
Craft winning job documents with expert support. -
Virtual Job Fairs
Connect with recruiters and companies from across industries. -
Interview Prep & Career Coaching
Nail your interviews with confidence and personalized feedback. -
Internship Matching Support
Land real-world experience with industry-aligned internships. -
Alumni-Led Industry Webinars
Learn from those who’ve walked the path, and made it big.
Launch your career with a degree that works as hard as you do.


Mental Health & Wellness
Because your mind matters.
We believe in nurturing not just academic excellence, but mental and emotional strength too.
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Wellness Webinars & Guided Meditation
s Build resilience and inner calm with expert-led sessions. -
Peer Support Forums
Find community in safe, moderated student-only spaces. -
24/7 Crisis Assistance
Confidential help is always available, day or night.
Your well-being fuels your future — and we’re here for both.
Global Student Support
Wherever you are, we’re here to support you.
From time zones to visas, FCU understands the unique needs of international learners.
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Language Assistance & ESL Support
Get language help and academic writing support. -
Cultural Integration Sessions
Adapt confidently to new cultures and global study environments. - Global Time-Zone Flex Scheduling Attend live classes or access recordings based on your location.
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Legal & Visa Guidance (for partner programs)
Expert assistance on forms, timelines, and eligibility requirements.
Global doesn’t mean distant — FCU makes international feel local.


Student Affairs & Digital Campus Life
Online doesn’t mean alone. Welcome to your digital campus.
At FCU, we’ve reimagined campus life for the virtual world — and it’s buzzing with energy.
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Student Leadership Opportunities
Run for student council, organize virtual events, or represent your cohort. -
Virtual Clubs, Groups & Societies
From tech to literature, find your people and your passion. -
Community Townhalls & Competitions
Participate, share ideas, and showcase your talent. -
Student Government Council (SGC)
Be a voice for change. Join student governance.
From friendships to leadership, FCU offers the full student life experience — without walls.
FCU is More Than a University — It’s Your Digital Launchpad.
At FCU, you’re never just a student ID. You’re a future leader, a changemaker, a doer. That’s why everything we build is centered around you — the learner.
- Have Questions?
- Our student services team is ready to help — any time, any day.